I had my care with Moorview Care for about a year. The cluster manager I worked with and the people doing my support were amazing. They were kind, they respected me, and they met me where I was. Moorview management on the other hand was… something else entirely.
My journey started in July 2025. I met a team who seemed to understand, who had a plan that respected me, who met me where I was. We built something together — a life worth living.
Then management started to interfere. They made decisions without asking me. They removed things that were important to me without explaining why. When I raised concerns, they tried to minimise, misrepresent, and deflect.
I raised three complaints over the next few months. I talked to CQC. I documented my experience. I used my capacity to demand the things a care company should provide: transparency, accountability, and respect.
When I refused to be silenced, they made a choice. They terminated my care package. They dismissed me, and when they learned I was telling this story, they reduced my notice from weeks to days.
Just like that. My care. My support. My world had gone.
Read my full story, check out my exposé on the Moorview Group Of Companies, read my comprehensive analysis of Moorview’s staff reviews, and my experience with The Registered Manager. Stay tuned. There’s more to come.
They told me their company name was in jeopardy. Maybe it is. Maybe it’s only in jeopardy because of the things they’ve done. The people who actually do the work? They’re the ones who deserve credit. The management? They’re the ones who need to be held accountable.
If you’re considering Moorview Care, for yourself, for someone you care about, or working for them, you need to know that they don’t value you. They value what you can do for them.
